Personal Data Protection Policy

Information on Protection of Personal Data;

As Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş., we consider it important that your personal data is processed and maintained in accordance with the Personal Data Protection Law No. 6698 (“Law”). We would like to inform our customers about our purpose and methods of collecting, processing and transferring personal data and, accordingly, your rights arising from the Law.

1. Methods related to collection of the personal data

As Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş., with the capacity of data controller, within the framework of our legal liabilities arising from the legislation, for purposes such as benefitting from the services of our brands, informing you about our campaigns with your approval, recording your suggestions and complaints, creating better service standards for you, and for determining and implementing the commercial and business strategies of Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş., we collect your personal data verbally, in writing or electronically, through websites, social media channels, mobile applications and similar means.

2. Processing and purposes of processing of personal data

As Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş., with the capacity of data controller, through all kinds of channels including but not limited to our call centres, written communication channels, social media pages, mobile communication channels, in-store communication channels, your personal and/or sensitive personal data that we obtain with your consent can entirely or partially be obtained, recorded, retained, stored, changed, updated, periodically checked, rearranged, classified, for as long as necessary for the purpose for which they are processed or stipulated in the relevant law, and in case of legal requirements or actual requirements subject to service, be shared with/transferred to the natural persons/legal entities that Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş. cooperates with, or the public institutions and organisations that it is legally liable to, or third party natural persons/legal entities settled in Turkey or abroad, and may be transferred abroad in case of legal requirements or actual requirements subject to service.

As Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş., for purposes such as our customers' benefitting from the services of our brands, informing you about our campaigns with your approval, recording your suggestions and complaints, creating better service standards for you, and for determining and implementing the commercial and business strategies of Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş., and in any case, in accordance with the Personal Data Protection Law No. 6698 and the relevant legislation, we hereby inform you that we can process your personal data.

3. Transfer of Personal Data

Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş. may only share your mentioned personal data based on your explicit consent or by taking adequate measures within the framework of the principles of security and privacy specified in the Law, on the condition that it takes adequate measures in the country and abroad, for the purpose of carrying out company activities, establishing a business relationship between data owners and our customers and/or holding meetings for this purpose, providing services, opportunities and possibilities, and increasing the service quality, our group companies, business partners, customers, suppliers, audit companies with whom we have contractual relationships and we provide services due to our activities, or public institutions or organisations authorised to request this data as required by a legal obligation, and other relevant authorities including the above-mentioned but not limited to them.

4. Rights of the Personal Data Owner stated in Article 11 of the PDPL

Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş. shall respond to the requests of the relevant persons as stated below:

a) Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş.'s learning whether they are processing personal data and which personal data they are processing,

b) Receiving information on the purposes of the processing activity,

c) Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş.'s knowing the third parties to whom personal data is transferred in the country or abroad,

d) Requesting the correction of personal data in the case that it has been incompletely or inaccurately processed,

e) Requesting the deletion or destruction of personal data in compliance with the Law,

f) Requesting that the correction, deletion or destruction of personal data be notified to third parties to which personal data is transferred,

g) Objecting against an unfavourable consequence for the data subject due to the data processed being exclusively analysed by automatic systems,

h) Receiving a copy of your personal data.

You can contact us about your opinions and questions.

Title: Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş.

Phone: 02128003000

Mersis No: 0 3090344202 000 18

Tax Office: Maslak

Tax Number: 309 034 4202

Address: Maslak Mah. Büyükdere Cad. No:249/4 Sarıyer/İstanbul

Email: [email protected]

Privacy and Security

Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş. Online Shop requests particular personal data (name, age, fields of interests, e-mail, etc.) from its customers in order to provide them with better service. This information collected on Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş. Online Shop servers are used only within the body of Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş. Online Shop for periodic campaigns, designing special promotional activities customised for customer profiles, and customer "classification" studies for not sending unwanted e-mails. Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş. Online Shop never shares with third parties, uses for any commercial purpose out of scope of activity and sells the information obtained from membership forms without the consent or any other instruction of the member.

The customers' information may only be disclosed to the authorities if such information is requested by official authorities and if it is necessary to make an explanation to the authorities in accordance with the provisions of the applicable statutory legislation.

Information entered by the customer into the system can only be accessed by the Customer, and such information can only be changed by the Customer. It is not possible for anyone else to access such information and change it. Your credit card information requested on the payment page is not kept on the servers of Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş. Online Shop or the companies that provide service to it, in order to keep the security of our esteemed customers at the highest level. In this way, all transactions for payment are ensured to be made between the bank and your computer via the Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş. Online Shop interface.

Use of Cookies

Cookies are small text files or information that is stored on your computer or your mobile device (such as smart phone or tablet) when you visit our website.

We use cookies to make it easier to use our Websites and to adjust them according to your interests and needs. Websites can read and write these cookie files, and therefore ensure that important information about you is remembered (such as remembering your preference settings) in order for you to be recognised and to offer you a more suitable website.

Cookies also help speed up your future activity on our Websites. In addition, we may use cookies to collect statistical information about the use of our Websites in order to understand how visitors use our Websites and to improve the design and usability of our Websites.

Doğuş Perakende Satış Giyim ve Aksesuar Tic. A.Ş.

Address: Maslak Mah. Büyükdere Cad. No:249/4 Sarıyer/İstanbul

Phone: 02128003000